make form public for anonymous users

[UTD]

I tried to make the form public using the scheme recommended on this page :  Allow anonymous access to projects

 I configured the settings on the creation of tickets as open to public.

But I have a problem with the link that must be shared with the public. Where do I have to copy it to share it?

Please can you help me?

[Olha Yevdokymova_SaaSJet]

Hello, @UTD 

I am not sure about build in Forms, but in my organization we are using the way to share forms externally described in this article. With Smart Jira forms add-on we are able to share forms externally no matter what type of project you are using. 

[UTD]

Hello

When I share the link of the form to users who do not have an account in Jira , they cannot access the form. It asks to create an account in Jira as on this screenshot.

[Trudy Claspill]

Hello @UTD 

Welcome to the Atlassian community.

Refer to this document: https://support.atlassian.com/jira-work-management/docs/share-your-form/

If you are talking about a Form created in a Jira Work Management project, start by going to the Forms page in that project and opening the form you want to share.

Then click on the Share button.

You can email the link to people or click on the Copy Link option and post the link to the form in emails or on a web site.

[Trudy Claspill]

Can you confirm that this project is a Company Managed project? That information will be displayed at the bottom of the panel on the left.

Can you show us the permission scheme associated with the project?

[Erika Reategui]

Hello Team,

I am having the same issue reported by UTD, I created a form in a Work Management project (company-managed) so anyone (public) can create an issue on the project by submitting the form. But people are getting the message below.

The idea is that public users with that link are not required to have an account on our JIRA organization to submit the ticket.

Any suggestions?

[Leanna Bremenkamp]

Same issue. Want to gather input from non-JIRA users through the form but can't figure out how to make it public.

[Trudy Claspill]

@Leanna Bremenkamp @Erika Reategui 

This page provides instructions on how to share the form.

https://support.atlassian.com/jira-work-management/docs/share-your-form/

Also note this information at the bottom of the page that talks about the type of access required by the user submitting the form.

Are you using a limited access form or an open access form?

Have you set the permissions for the project accordingly in the case of a limited access form, or granted a Jira license to all the users in the case of an open access form?