move a ticket from one project to another MOVE TO is greyed out

[Jill Woods]

Hello, I'm trying to move some tickets to a new project but the MOVE TO is greyed out - all the other options are there.
Any ideas what permission I'm missing?
Its a team managed project. 

Thanks, Jill

[Peter Van de Voorde]

Hi @Jill Woods ,

this is probably due to you not having the Move issue permission in one of the permission schemes associated to this project. This sounds similar like the problem this community member had: https://community.atlassian.com/t5/Jira-questions/Grant-permission-to-move-issues/qaq-p/1037767 

Cheers,

Peter

[Jill Woods]

I saw that one and enabled bulk move permission, but this is one one ticket.

[Peter Van de Voorde]

Still sounds like a permission problem. 

Have you tried to use the Permission Helper like mentioned here: https://community.atlassian.com/t5/Jira-questions/How-do-I-access-the-Permission-Helper/qaq-p/762904 ?

[Peter Van de Voorde]

Do you have the right permissions in the project you're trying to move issues into?

[John Funk]

Hi Jill,

Are you an Administrator for the Project? And are you a project administrator for the project you are trying to move it to? 

[Jill Woods]

I am an admin, permissions helpde confirms that I (have permission) yet its still greyed out.