Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

problems logging in to app on Apple

Danny Bishop
Danny Bishop July 23, 2024

Hi, my colleague can't log into the App on his Apple phone. The email and password works on the web version. Are we missing something?

Answer
Watch
Like Be the first to like this
206 views

3 answers

0 votes
Dommalapati Chandrababu Naidu
Dommalapati Chandrababu Naidu
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 23, 2024

Hi @Danny Bishop , Welcome to Atlassian Community!

 

Jira mobile app for IOS need IOS 16 or later version. please check with your colleague with IOS version. 

If IOS version is less than 16, mobile app will not work and it works only in web.

 

Thanks,

Chandra

Reply
0 votes
Dave Mathijs
Dave Mathijs
Community Champion
July 23, 2024

Hi @Danny Bishop welcome to the Atlassian Community!

Is your account (email address/domain) managed by your organization?

View More Comments
Danny Bishop
Danny Bishop July 24, 2024

hi, thanks! Yes I manage it

Like
Reply
0 votes
Jerrold - Empyra
Jerrold - Empyra
Community Champion
July 23, 2024

Hi @Danny Bishop 

Can you please share the error message you are getting while trying to log in? 

Thank you.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.