"Create with Shared Configuration" dialog does not prompt the wanted source project

[Bernd Lockermann]

The dropdown "Choose a project" does not show the project the configuration of which I want to share. All other projects, however, are prompted. What may be the reason for that?

Setting my user as a project adminstrator as well as re-indexing the project did not help.

JIRA version is v8.13.8

[Guilhem Dupuy · Accepted solution]

Hello @Bernd Lockermann ,

Is the project you want to share the configuration with of the same type than the others ? By that I mean, isn't it a Jira Work Management or Jira Service Management projet ?

[Bernd Lockermann]

Almost all of our projects are of project type 'Software', an so is the affected project- if this is what you mean. It is not Jira Work Management or Jira Service Management project.

[Bernd Lockermann]

Hi Guilhem,

could it be that the way a project is configured may prevent it from being prompted in the dropdown i.e. that it is prevented to share its configuration by some reason?

[Guilhem Dupuy]

Hi @Bernd Lockermann ,

It could be;

It depends on the permission scheme the project is using; you need the browse project permission to see it in the dropdown hence be in the correct group or projet role. You definitely could check that !

[Bernd Lockermann]

Hi Guilhem

You hit the bullseye! Thanks very much, indeed.

[Bernd Lockermann]

I now understood that from several hundred projects there is more than only one project affected - as in my initial question. And yet I cannot make out any common attribute that could account for the dropdown's behaviour.