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"Time to resolution" is not showing in JQL

Deleted user October 8, 2019

I'm trying to use this syntax but it's not showing for me. Could someone help me? What do I need to do to make this "Time to resolution" be available in my JQL.

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Ramakrishna _RK_
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October 8, 2019

Hi @[deleted] 

'Time to resolution' is the default SLA defined in Jira Service Desk. If you are using Jira service Desk , It should available in JQL, below is the example usage. Else if you are not using Jira Service Desk, this function will not be available in JQL.

Project = "Project name" AND "Time to resolution" <= 24h

Please let me know, if you need further clarification. Thanks!!

Pascal October 7, 2021

Hello @Ramakrishna _RK_ 

I tried it, but it didn't work.

I dont get any results.

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