"You can't access any projects or issues Try logging in. If you're already logged in, ask a Jira adm

[Prajwal Ashok Nagrale]

"You can't access any projects or issues
Try logging in. If you're already logged in, ask a Jira admin to change your permissions."

what is the issue ...as the user has access to the project

[Brant Schroeder]

@Prajwal Ashok Nagrale You should check and make sure that they have a license to use the application.  If they do make sure that they are using the correct account to login.  If they are using chrome make sure that they are not automatically logging in with the account that is logged into chrome.

[Prajwal Ashok Nagrale]

@Brant Schroeder the user can see the list filters but not the projects

[Brant Schroeder]

@Prajwal Ashok Nagrale so they are opening a filter but the issues from the projects are not their?