search_issues not working

[OLIVER CAPALAD]

Hi,

We recently upgraded to Jira 7.13.2 and it seems the search_issues in python no longer works. It is just returning null values.

[Petr Vaníček]

Hi,

you need to escape characters inside of your JQL string like single quotes.

https://linuxconfig.org/list-of-python-escape-sequence-characters-with-examples

[OLIVER CAPALAD]

The escape character is not the issue. even if it is a different jql it still show null values.

I tried the below codes:

from jira import JIRA

options = {'server':'hostname',
'verify':False}

jira = JIRA(options, basic_auth=('user', 'user'))

issue = jira.issue("INC-120440")
issues = jira.search_issues('resolved is empty',maxResults=3)
print("RESULTS>>>>")
print(issue.key)
for i in issues:
  print("ticket")
  print(i.fields.summary)

Result:

RESULTS>>>>
INC-120440 

The result for issue = jira.issue("INC-120440") yields results but using the search_issues it yields blank value.

[QA_RohitSingh]

Project = “project name” AND status = open  AND assignee = currentuser() 

Try this on search bar with Actual project name

[OLIVER CAPALAD]

Hi Rohit,

Thanks. I've tried but it still does not work.

Im running the below codes

query = jira.search_issues(jql_str="Project = 'Incident Management' AND status = open")   

for i in query:       

   print(i.id)

It just throw the below error:

{"errorMessages":["Error in the JQL Query: Expecting either 'OR' or 'AND' but got 'Management”'. (line 1, character 21)"],"errors":{}}