specific status button disapeared (always visible on old view)
Carolina SILVA
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On my workflow, I have the possibility to ESCALATE any ticket at any time. We used to have this button on OLD & NEW view.
But recently we do not see it anymore on NEW view. I suspect that NEW view enhancement changed something but not sure.
new view
If I can see it on OLD view, it confirms that the Workflow is ok
Below some screenshot to show the difference. If someone has a clue? thanks
2 answers
1 accepted
Carolina SILVA
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Cristian Ionescu
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