start date and due date don't appear i

[Osama Al-Areky]

Hello; 

The start date and due date doesn't appear in the issue field when I open it after creating it. I tried to modify the layout and the screen schema; but still they dont appear, only in the create issue they appear. Although I have assigned the same screen schema for all issue operations (create; edit and view) so what could be the problem and how to solve it please?Thank you.

[Vignesh Jayagopal · Accepted solution]

@Osama Al-Areky From your screenshots shared, i could see the Start Date & Due date under the Description field.

What is the issue here? you want to move those fields to the right side panel "Context Fields" section?

[Osama Al-Areky]

Hello; no in the description section but they dont appear when i view the issue.

[Vignesh Jayagopal]

@Osama Al-Areky I could see the fields are visible when you view the issue as per your screenshots. Please clarify which screen you are referring.

[Vignesh Jayagopal]

@Osama Al-Areky Kindly accept the answer if it helped you, so it can benefit others as well.

[Osama Al-Areky]

Ok my bad sorry it is a little bit confusing. Also the difference the difference between screen schema and issue layout is so confusing. Thank you. 

[Vishal Biyani]

@Osama Al-Areky 

are these under the section hide when empty?

[Osama Al-Areky]

Hello; no in the description section