the difference between two log file (jira)

[Karim Belhadj]

Hello team 

I try to troublshoot some problems in my jira instance so , i need to acces log file : i found two log file as it shown bellow. I need to understand the difference please .

Thank you

Regards 

1:

2: 

[Alexey Matveev · Accepted solution]

Hello,

catalina.log is a log of the tomcat server. You should look at it only if you can not find any useful info in the atlassian-jira.log file. Atlassian-jira.log file contains only messages for the Atlassian application.

[Karim Belhadj]

@Alexey Matveev  , i do not well explain my question :

So i ask what is the difference between the two folder :

1 (picture one)  

path:  C:\Program Files\Atlassian\JIRA\logs

2 (picture two)

path: C:\Program Files\Atlassian\Application Data\JIRA\log

so what is the difference between theese to log folder ?

When i need to access the first path , and when i should access to the second folder ? 

Regards

Thank you 

[Alexey Matveev]

C:\Program Files\Atlassian\JIRA\logs is the folder for the Tomcat logs. It contains log from the Tomcat server. If you want to configure logs in this folder, you should make changes to the Tomcat server.

C:\Program Files\Atlassian\Application Data\JIRA\log - is the folder for the Jira specific logs. If you have a problem with Jira, you should first look in this folder. You can find there the atlassian-jira.log, which is the most important log for Jira, logs, which show you slow queries, incoming and outgoing mail logs and so on. Logs in this folder are configured mostly through the Jira UI (cog item -> System -> Logging and Profiling).

[Karim Belhadj]

@Alexey Matveev  thank you very much