trying to find the right jql query

[pradeepr1]

is the below JQL query the correct one? Will jira cloud supports Minute-level relative time directly?

status = "Reply to Customer" AND updated <= -5m

[Karan Sachdev · Accepted solution]

Hello @pradeepr1

The above JQL is correct. It will return all the issues that are in the status "Reply to Customer" and have not been updated in the last 5 minutes.

Thanks!

[pradeepr1]

Hey @Karan Sachdev ,

thanks so much for replying back.

can i also confirm with you for the below query. is it correct? where i'm trying to run the rule by using a schedule trigger(for every 5 minutes) to run this rule. i'm looking to send an email by using schedule trigger and jql query

created >= -5m AND project = "PCR" AND issuetype = Epic AND "Enter recipients email addresses for CC[Paragraph]" IS NOT EMPTY

[Karan Sachdev]

Yes, this is correct. It will pull up the Epic issues created in the last 5 minutes in the PCR project (issues in which the specified email field is not empty).

[pradeepr1]

thanks karan.

and for the first jql which i have posted (status = "Reply to Customer" AND updated <= -5m) its not sending any email when using the schedule trigger. any idea on this?