what's wrong?

[hayeonhu]

hi,

I use the following workflow.

when i change from in progress to resolve

The following error occurs.

workflow error

Failed to switch user perform-as-user!

You tried to do something wrong.

Please contact your jira administrator If you think this message is wrong.

how to solve this problem?

[Yogesh Mude]

HI @hayeonhu 

Could you please add a different image like the attached image in another language so most of the people won't be able to help you.

[hayeonhu]

oh, i forgot, thank you

workflow error

Failed to switch user perform-as-user!

You tried to do something wrong.

Please contact your jira administrator If you think this message is wrong.

[edwin vasquez]

Can you translate the error message ?

can you share the configuration of the transaction from resolve to closed?

[hayeonhu]

I solved that problem.

i accidentally added follow-up to the transaction from in progress to resolve.

so i delete follow-up. and the error is not exposed.

Thank you for your interest.