Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

when i run cron job that time show "Proxy has been destroyed"?

Ramesh Lakshmanasamy July 4, 2018

While running cron job throw error like "Proxy has been destroyed".after throw this error again clean atlas and re-run its taking lot of time.

1 answer

0 votes
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2018

Hi, Ramesh.

There has been a couple of posts on Atlassian Community with no solid answer to this. So, I would like to gather more information to understand the issue that you are facing with the JIRA cron job before diving deeper into it:

Troubleshooting Question

  • Can you please provide a more detailed step by step on how the issue is being reproduced on your instance?
  • Are you running on JIRA server / cloud?
  • Which version of JIRA are you running on? What type of installation (installer or zip)?
  • Is the error appearing on the atlassian-jira.log itself or somewhere else?
  • Can you explain further what do you mean by "after throw this error again clean atlas and re-run its taking lot of time"? 
  • How do you implement your cronjob on JIRA? Do you use any third-party software for it?

Information Gathering

  • Can you share the specific cron job that you are running on your instance?
  • If the error appears in atlassian-jira.log, can you share the snippet of the stack trace?

Keep me posted. Thanks.

Ramesh Lakshmanasamy July 27, 2018
  • Are you running on JIRA server / cloud? Server
  • Which version of JIRA are you running on? What type of installation (installer or zip)?  7.6.0 - installer
  • Is the error appearing on the atlassian-jira.log itself or somewhere else?atlassian-jira.log 
  • How do you implement your cronjob on JIRA? Do you use any third-party software for it? - PluginInfo interface
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 29, 2018

Hi, Ramesh.

Thank you for the details. Is it possible for you to share more details to the questions I asked here or would you prefer to have this created a support ticket so that the JIRA support team will be able to assist you further? Thank you.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events