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whenever priority change to high in any issue, mail notification to specific email ID should trigger

Amit February 2, 2020

Hi Team,

I want to configure custom email notification that whenever priority of any issue in one project gets changed to High or Blocker, an notification email to specific user should trigger to let him know that this issue's priority is now High or Blocker.

Can we do this in on premise JIRA software ?

Thanks.

2 answers

0 votes
Boris Berenberg - Atlas Authority
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February 7, 2020

Hi Amit,

We make Notification Assistant for Jira which support this kind of configuration. We added support for Field Edit as a new Trigger type in our last release. This type of notification was always doable, but is now even easier to configure. Let me know if you have any questions.

Thanks,
Boris

0 votes
John Funk
Community Champion
February 3, 2020

Hi Amit - you will need an add-on to do that such as Automaton For Jira or ScriptRunner.

Amit February 3, 2020

Hi John,

Thank you for your response. Appreciate that. Is there any other plugin/way available to achieve that as these plugin are costly.

John Funk
Community Champion
February 3, 2020

Automation For Jira is becoming a free part of Jira soon. You might consider using a free trial of it.

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