I have an inbound AWS SMTP server-based account.
I have configured with the correct Host Name as well as the PORT number. But I am getting an authentication error/connection failure error.
Details:
Host Name: inbound-smtp.us-east-1.amazonaws.com
Protocol: IMAP
Port: 143
Please suggest a solution to this, also correct me if I am wrong anywhere.
Thanks in advance!
Thanks @Pooja for your quick response.
I have put the valid SMTP Username and Password.
Please check my current Test status:
Try to ping the SMTP hostname from the Jira server.
run the below cmd's in jira server command prompt
ping inbound-smtp.us-east-1.amazonaws.com
and telnet inbound-smtp.us-east-1.amazonaws.com 143.
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If its the authentication error/connection failure error.
I am suggesting to add the SMTP Username and Password with valid Credentials.
Regards,
Pooja
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