why do i fail to get list Users via API, while other endpoint working as expected.

[Yuri Myts]

failed to get users [Err: 'request failed. Please analyze the request body for more details. Status code: 401'

[Mohanraj Thangamuthu]

Hello, Good day. Make sure you are using Org admin level API token for authentication and not the API key created under the user account. https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/

[Yuri Myts]

it is OAuth connection with read:users scope

[Sunny Ape]

@Yuri Myts 

The Cloud Admin REST APIs do not use OAuth, they use Basic auth with key + token.

[Yuri Myts]

i am talking about regular API, not the admin.

[Yuri Myts]

@Sunny Ape @Mohanraj Thangamuthu we are collecting the tickets, projects groups successfully with our Oauth app, but users are failed with an error described previously

[Mohanraj Thangamuthu]

Could you help with the REST API end point you are running for the user fetch call.

[Yuri Myts]

@Mohanraj Thangamuthu it is GET rest/api/2/users/ endpoint.

[Yuri Myts]

@Mohanraj Thangamuthu @Sunny Ape any suggestions?