wiki users are still being managed by cloud jira after migration from cloud to server

[Derek Chen]

we have cloud services for jira and wiki, and now we need to host them on private servers.

We downloaded trail version for the servers and after following the steps for migration,

wiki users are still being managed by cloud jira after the migration.

should should we do to let wiki manage its own users on private servers?

[Alexey Matveev]

Hello,

What steps from migration did you use? Could give a link?

[Derek Chen]

Hi Alexey,

this is the one:

https://confluence.atlassian.com/confcloud/migrate-from-confluence-cloud-to-server-724765578.html

[Alexey Matveev]

I am not sure I understand your question. What do you mean that wiki users are still being managed by cloud jira?

[Derek Chen]

I think it's related to this option.

I tired to enable "External user management" option, but for some reason I can't.

I am the administrator of the site, and I'm in edit mode.

regards,

Derek

[Alexey Matveev]

All users are not imported to you Confluence. What do you want to do with the external user management?