Reactivate Deleted Organization (Inactivity)

[Nike Zubcu]

Hello!

My Atlassian organization has been deleted due to inactivity, and I’m hoping it can be restored.

Would an Atlassian Team member be so kind as to reactivate my Jira organization?  Thank you in advance, and please let me know if there is any other information required to facilitate this request.

This is my organization ID: 7bbk52cc-j135-1174-k518-2c8075a4bd56

And where I can send this request in future if I will get same problem without forum?

In Contact I don't found needed question/label which I can set for make this request.

Thanks!

[Andy Heinzer · Accepted solution]

Hi @Nike Zubcu I created a support case on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1149298

[Nike Zubcu]

Thanks!

[Ramakrishna _RK_]

Hi Nike,

Welcome to Atlassian Community!

Please raise support case with Atlassian referring your organization ID.

Please refer below link for Data retention policy by Atlassian. If your organization is fall under their timelines, they will reactivate. Please let me know if you have any questions?

Support: https://support.atlassian.com/contact/#/

Data Rentention policy: Atlassian data retention policy

Regards

RK

[Nike Zubcu]

Hi, and thanks for reply!

Which option I need to set in: What can we help you with?

And in second option if will appear?

Because I can't understand which it is for my problem.

[Armon Walker]

I am having the same issue. 

 ID: 83a185df-3ecc-4bf6-8568-55d28c048dd4.

[Nike Zubcu]

Hello, You found how it's possible to recover?

[Andy Heinzer]

@Armon Walker I created a support case on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1149300

[Nike Zubcu]

Hello again!

So, how(steps) and where I can send my organization ID?

Thanks!