Recover data after computer os crash

[Peter]

We have a 5 person setup (Jira/confluence) running on a Windows XP machine. The OS died (corrupted data). I can still access the harddrive and can still read the "program files\atlassian\..." folders. Can I use these files te restore Jira on a working machine again? As you can imagine I can't export any databases as I can't get the machine up and running again.

Yes, I know I should have included this machine in our backup scheme - there's just no excuse. I really would like to be able to slavage all the information in the database.

Any infomation would be greatly appreciated.

[LucasA · Accepted solution]

Hi Peter,

The JIRA attachments can be easily restored from the file system -- however all the JIRA data will be on the database. Could you also check if there's any autobackup in $JIRA_HOME/export? This is enabled by default in JIRA.

I wish you luck :)

Best regards,
Lucas Timm

[Peter]

OMG!! This folder is full of date.zip files, each filled with two XML files. Including a zip file from the morning the machine quit on me!! So it looks like I can import these in a new instance of Jira on a new machine. Awsome!

I'm going to start building the new machine and with the manual's help I'll try importing these XML files.

Thank you so much for for your help.

[LucasA]

Glad to hear you found the auto-backups. :) You'll be able to restore the ZIP files (don't need to unzip) on a new JIRA with the same or higher version. The attachments aren't included on the ZIP backup, but you can copy/paste them from $JIRA_HOME/data/attachments.

Best regards,
Lucas Timm

[Andrei [errno]]

lessons learned = build a new Linux server to host the tools and avoid XP :)

[LucasA]

Even better, avoid Windows ;)