Recover workspace

[Patricia ES]

Hello, our company has lost access to our previous domain, and as a result, we cannot access our Jira account that was linked to that domain. We had several important projects there. How could we been recovering these projects or transferring them to a new domain?

[Fabio Racobaldo _Catworkx_]

Hi @Patricia ES and welcome,

you need to create a request to Atlassian support team through https://support.atlassian.com/contact/

Hope this helps,

Fabio