Referencing GitHub Pull Requests In Jira Comments

[sweber]

Hi there!

We are evaluating the pros/cons of leveraging Atlassian's Github -> Jira integration app. I have searched everywhere and can not find any examples of a PR being referenced in Jira comments, but I could've sworn I've seen it somewhere and it looked similar to the Teams integration (see screenshot).

Can anyone help provide a screenshot or confirm whether or not this functionality even exists? 

What other features of the Github Integration are really useful to your teams? 

Thanks!

[OpsHub - Enterprise class Integration and Migration Solutions for Jira]

Hi @sweber

You're right to double-check—Atlassian’s native GitHub → Jira integration does not currently support automatically adding PR references into Jira comments the way the Teams integration does.

What it does offer is smart linking: if your PRs mention a Jira issue key in the title or description, Jira will show that link in the issue under the "Development" panel.

However, this doesn’t post any updates directly into the issue’s comment stream, which can be a gap if your teams rely on visible, threaded updates for reviews or approvals.

That said, if you need a truly complete context sync—like referencing PRs in comments, syncing labels, custom fields, or linking across multiple repos or Jira projects—you might want to explore OpsHub Integration Manager (you can start for absolutely free).

It supports richer, bi-directional sync with full traceability between GitHub and Jira (including in-line images, comments, metadata, and more). Hope this helps! Happy to share a setup screenshot if you’d like.

[John Funk]

Hi @sweber  - Welcome to the Atlassian Community!

You can use the smart value {{pullRequest.title}} to put in a comment using an automation rule. 

[sweber]

@John Funk What does that look like in practice though? Is it just text and a link or does it have formatting that updates? For example with that Teams integration I have screenshotted in OP it will update to 'Merged' once the PR is merged. I thought the Github integration for Jira did something similar? 

[John Funk]

Are you wanting to auto transition to a particular status when the PR is merged? If so, you can create an automation rule like this:

[sweber]

@John Funk While that is useful, no. Not looking for anything to do with automation at this point in time.

Just want to know if the Jira + GitHub integration has a similar feature to the one in MSFT Teams that I screenshotted in OP. If so, hoping to see a screenshot

[John Funk]

Where is it that you are expecting to see that information in Jira? 

[sweber]

@John Funk In the comments section of a Jira Issue. Like if someone were to paste a link a PR in a comment. 

[John Funk]

Okay, so you would create an automation rule like above except that you are going to add a Comment instead of transitioning the issue. Then see this article for the smart values for the various pull request related components. 

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/