Remaining hours set to zero when ticket is closed

[Veronica]

What properties do I set in the closed status in my workflow to automatically set the remaining hours to zero when a user moves an issue to close?

[Chris McFadden · Accepted solution]

Use a Post Function to do "The Remaining Estimate of the issue will be set to 0."

[Veronica]

I am not seeing "post function" . When I click on step properties from the "Closed" sstatus, I only can add property key and property value. What am I missing?

[Veronica]

Hi Natalie: I figured out what my problem was- simplified workflow- all good now. Thanks!

[Natalie Hobson]

Veronica, Chris is telling you to add a post function, which is applied to a transition; it's not a step property. You select the transition where you are closing the issue, and in the transition you should see "conditions", "validators", "post functions" tabs. Click on "post functions", then "add", then "update issue field". Select "Remaining Estimate" from the drop-down and put "0" in the field value box. Click "add" and then publish your workflow. :)

[Natalie Hobson]

Cool! Thanks for remembering to come back and mark Chris' answer as accepted (a lot of times people forget to). :)

[Dnyaneshwar Ramesh Borase]

Hello Chris,

We are going to do this change but before that we would like to know that,Is there any impact on the burndown chart after implementing this?

Regards,

Dnyaneshwar Borase

[Neal Johnson]

Yes, it will remove the orphaned remaining hours which make your burndown inaccurately show hours remaining in the sprint which aren't there.