Remove [JIRA] the issue of email

[José Segura]

Upon receiving emails warning JIRA, the issue that appears is [JIRA] (TIT-215) SMS - PIN to authorize turns, when I want him to be ausnto (TIT-215) SMS - PIN to authorize orders

[Meck · Accepted solution]

Hello José Segura, 

You can't do it at Cloud Version. :/ And there is no workaround for it.

And I couldn't find issue to improve it.

https://jira.atlassian.com/browse/CLOUD-8511?jql=summary%20~%20%22outgoing%20mail%22%20and%20project%20%3D%20%22Atlassian%20Cloud%22

Regards,
Lameck. 

[Peter Geshev]

You can edit the mail subject prefix through JIRA administration -> System -> Outgoing mail.

[José Segura]

Thanks, but I do not have that option, I have reviewed all the configuration screens but I have not found

[Nic Brough -Adaptavist-]

I'm afraid that's a restricted function on Cloud.

You will need to raise this with Atlassian Cloud support, but I don't know if they will change the prefix for you.