Remove the Jira service desk notification from every ticket I open

[Andrew Hallock]

Every time I open a Jira ticket I get a notification that Jira service desk is now Jira service management.  I have tried everything I am allowed to do in the app, is there anything short of a drastic action like a database change or resetting my account that I can do.  I wouldnt mind as much except it hides important information about the issues (like the owner).  Its a nuisance I know but clicking "got it all day long takes its toll on your feelings about the product.  Seems like trying to make it better with a re-brand notification they took MANY steps back.   

[Andrew Hallock]

Its a bug, fix it. Going at a database correction for a simple notification that was introduced to push marketing is not an answer.

[Florian Bonniec]

Hi @Andrew Hallock 

Maybe this KB can help you. Please, test it in a test env before doing it in produciton.

https://confluence.atlassian.com/jirakb/notification-jira-service-desk-is-now-jira-service-management-keeps-displaying-1141481688.html

Regards

[Andrew Hallock]

 I have tried everything I am allowed to do in the app, is there anything short of a drastic action like a database change or resetting my account that I can do.