Rename or delete a workflow status

[Jay Chang]

Hi,

I created a customized workflow and one of the status was mistakenly all CAP which should be just capitalized like the rest of the statuses. I could not rename (e.g. PENDING -> Pending) due to status existing and I found no way to delete it. Any advice to fit this issue?

Thanks,

JC

[Henning Tietgens · Accepted solution]

There should be no problem to directly edit a status name, even if it's used. Type "gg" and "Statuses", find the corresponding status and edit it.

[Jay Chang]

Thank! work well.

[Tova Pozen]

@Henning Tietgens - I've tried changing the Status Name this way - but with no success. The status was changed locally on the statuses page, but on the issue itself - I still see the old name.

Any help?

[Henning Tietgens]

Mmmh, maybe a cache issue? Did you reloading the web page (STRG+F5)?

[Tova Pozen]

Wow! that was quick!

of course I reloaded the page, and also cleared browsing cookies - no success.

I'd have tried clearing cache, unless I saw a post saying neither clearing the cache helped for that, nor restarting Jira.

That post mentioned that only when using the edited status on a new workflow - he could see the change.

So, I removed the status and added it again. (for that I needed to create a copy of the original workflow, assign the workflow scheme to the copy-workflow, edit the original, and assign it back to the scheme...)

This time the change was reflected.

Alas, the order of the transitions changed - it was the second status-transition and now it became the last one. So, I had to add the "opsbar-sequence" property to each transition on the workflow (as described here) and re-order the transitions as required.

Finally - I got the desired result.

Thanks for your answer anyway.

[Henning Tietgens]

Thanks for explaining the correct solution!

[Mark Skidmore]

I've found that, on the Board Settings page, if I un-assign any issues from a status and the Status panel is in the Unmapped Statuses column, I have to refresh the page to get the small circled "x' in the upper right-hand corner to appear so that I can click it then delete the Status.

I'm curious about @Hennings comment: Where do you type "GG" and "Statuses"? I'm working in JIRA Cloud if it matters.

[Henning Tietgens]

The keyboard shortcut gg should work everywhere in Jira, as long as you're not typing in a text field and keyboard shortcuts are enabled in your profile.

[Antti Ruohonen]

For me this "GG + Statuses" doesn't work, it does no find anything. Is there need for elevated administrator rights, Jira admin, instead of just project/board admin?

PS. Your link in the first message doesn't work anymore.

[Henning Tietgens]

Yes, you have to be Jira admin to edit statuses. And thanks, I changed the link to a query on the documentation.