Reopen closed tickets with attachments

[Theodoros Kapatos]

Hi,

We need to reopen a ticket through the rest api and attach some attachments in the reopening. So first we upload the attachments to JIRA and then we execute a transition to Reopen status. The call for the transition is: POST https://webgate.ec.europa.eu/contact/dev/rest/api/2/issue/

{issueId}/transitions?expand=transitions.fields and the content sent:
"fields" :

{ "customfield_10400" : "Reopen questionv2" },
"transition" :

{ "id" : "81" },
"update" : {
"attachment" : [
{
"add" : {
"id" : "

{attachmentId already uploaded}"
}
}
]
}

The transition of the status is successful but the attachments are not associated to this transition. So is there any way to accomplish this? 

[Fabio Racobaldo _Catworkx_]

Hi @Theodoros Kapatos ,

you can try to do that through an automation.

Fabio