I've been working with Jira, and I am trying to eliminate the required reason field for the project I am doing. I'd like to replace it with the Resolution field which kind of has the same synonyms.
Please remember that if you want it to affect all your Issue Types in the project you must create a new Field Configuration Scheme (usually we copy the default one) and edit the fields you want to be mandatory (or not) on your project.
Please remember that the Resolution field is linked by the System to perform some default tasks; for example the Open Issues filter on the Issue Navigator looks for issues with Resolution set on Unresolved.
Make sure that if you want to use another field instead of Resolution on your project, create a post function on your project so when the issue reach the final status the Resolution field automatically gets populated with a default "Finished" option. That way the default filters of the system will still work properly and you can hide the Resolution field so it won't bother you anymore :)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Like @jesusoros said the resolution field is tied to many built in tasks. It basically indicated the issue is done, closed, complete, etc. The reason field doesn't do that. It isn't the same thing.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.