Report that can be generated that provides insight into how people are spending their time

[Josette Contreras]

Hi there, Is there a way to generate a report that provides insight into how people are spending their time/work management in Jira.  Let's assume the person is working on multiple projects/tasks in Jira and working on multiple teams in Jira?

[Emre Toptancı _OBSS_ · Accepted solution]

Hello @Josette Contreras,

If you just want to see the current status at any given moment, you can use the Two Dimentional Filter Statistics gadget and configure it to use Assignee and Status as dimensions. This way you can see how many issues are assigned to users at any given moment.

If you want to see reports into the past and you also want to see durations, you will need to use a marketplace plugin for that.

Our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.

 

Time in Status also has composite reports that show status durations broken down to assignees or vice versa.

 

At this point, I should warn you. These reports work best if your users work on one issue at a time and when completed move on to another. If your users have multiple issues assigned to them that are in InProgress status simultaneously, all history-based reports might be misleading from a user-centric perspective.

Anyway, let's continue...

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

[Nataliya Vasyliv_Reliex_]

Hi @Josette Contreras 

I would suggest ActivityTimeline plugin if you consider a more complex solution. ActivityTimeline includes a Detailed Worklog Report that can be generated in the system. Timesheets can be grouped by project or user and show detailed report for every user:

[Mariana_Pryshliak_Saasjet]

Hello @Josette Contreras 

If you're ok with third-party add-ons, try Time in Status for Jira Cloud.

It generates 7 types of status report. A Time in Status report shows how long an issue has been spent in a partiular status. So you can track on which stages some bottlenecks occur. 

An Assignee time report show the time each assignee has been working on each issue. So you can identify who is responsible for some delays in the woring process.

Is that what you need?

This add-on is developed by my SaaSJet team, so let me know if you have any questions.

[Trudy Claspill]

Jira does not natively provide reporting work logged per user. You would have to use a third party app for that.

There are several such apps available from the Atlassian Marketplace. One that we used that was flexible while not being too complex or expensive was

Worklogs - Time Tracking and Reports

[Josette Contreras]

@Trudy Claspill  Thank you Trudy!

[Rahul_RVS]

Hi @Josette Contreras 

If you are fine with a mktplace app, to get this data, you can try out our plugin

Agile Tools : Epic Tree, Links Tree, Time in Status & Worklogs

The app provides the following features.

Worklogs & Time tracking Report :- Track time spent by resources with multiple filters / category / grouping features. Export to csv format is also available. You can filter based on worklogs time period as well.