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×Hello,
I would like to monitor the % of tickets that evolve directly from a given statut (ex : "ready for receipt") to another one (ex: ready to deliver").
Is it possible with the Jira reports?
Thanks,
Ronan
welcome to the community!
I'm not aware of a native solution. You could maybe use Jira Automation to detect these transitions and, as they occur, increase a number custom field - but someone else will have to lean in for the details.
Alternatively, if you're open to solutions from the Atlassian Marketplace, you'll find options there. E.g., my team and I work on an app in which this would be easy to do: JXL for Jira.
JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including the number of status changes from status [x] to status [y].
This is how this looks in action:
This is counting the status changes from To Do to Done - it would work the same for Ready for receipt to Ready to deliver.
As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.
Any questions just let me know,
Best,
Hannes
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