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[Request] Please delete my Jira Cloud Free sites – Site Admin unable to delete

이희주
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March 23, 2025

 

Hello Atlassian Community Team,

I would like to request the deletion of the following Jira Cloud Free sites, which were created for testing purposes and are no longer needed:

 

1. https://heejujsitefortest.atlassian.net

2. https://yiheeju0330-1741753292544.atlassian.net

3. https://yiheeju0330.atlassian.net

4. https://9git9git.atlassian.net 

I am the site administrator of all the above instances.

Due to the limitations of the Improved Billing Experience UI, I am unable to delete them myself via the site settings.

 

Please proceed with the deletion of these instances on my behalf, or let me know if any further verification is needed.

Thank you very much for your support!

 

Best regards,

Yi Hee Ju (이희주)

1 answer

1 vote
Samuel Gatica _ServiceRocket_
Community Champion
March 24, 2025

Hi @이희주 

Welcome to the community!

 You'll need to be an Org Admin, and then:

  1. Go to the Site URL of the Jira instance you want to delete
  2. Go to Jira Settings > Billing
  3. Select Manage Subscriptions from the left-hand menu
  4. On the relevant product box, select 3-dots icon > Delete
  5. Follow the instructions

See more details on this help page: Reset and delete all data from your cloud site

If the above does not work, you will have to contact Atlassian Support for the deletion of the mentioned sites.

 

Best regards

Sam

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