Require Component Field When Closing Ticket

[Sharadkumar Bangera]

I want to make Component Field Mandatory only when Resolving the ticket, not while creating while editing a ticket and only for A project (The component linked with Project A , Project B , Project C)

I tried to make changes in Workflow "Resolved" transition validator , i dont see any valid option to add the validator.The option which i see is
1) Validates that the user has a permission.
2) Runs a script to check validation, or a built-in script.
3) Validator that depends on a Boolean expression.
4) Validates that the user has a permission, where the OSWorkflow variable holding the username is configurable. Obsolete.
5) Field Not Empty Workflow Validator

Can you please guide me with a details steps

[Niranjan]

Hi @Sharadkumar Bangera ,

You can add a transition screen for Resolved transition with component field and field required validator.

Field Not Empty Workflow Validator. Make component/s required.

For Option 2:

You can also use simple scripted validator with "Runs a script to check validation, or a built-in script". Remove the component field from create and edit screen. Add the field to the transition screen. Add the below simple scripted validator

issue.getComponents().size() != 0

[Sharadkumar Bangera]

Hi @Niranjan 

Thanks Niranjan for the update.

For option 1, the transition screen is also shared by other 3 projects and i dont want the other 3 projects are also impacted because of the specific requirement in project 1.

Can you help me how can i implement it without any impact on other projects.

Please elaborate the steps.

[sharadkumar.kariya.bangera]

Thanks Niranjan for the update.

For option 1, the transition screen is also shared by other 3 projects and i dont want the other 3 projects are also impacted because of the specific requirement in project 1.

Can you help me how can i implement it without any impact on other projects.

Please elaborate the steps.

[Niranjan]

Hi @Sharadkumar Bangera ,

In that case, the best option would be to copy the workflow scheme and create a dedicated scheme/workflow for the project that needs the change.