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Resolution field defaults to Rejected

Matt Heidsick July 8, 2024

I have a weird issue with one of our projects, in where we changed the Status of one of our Stories to Done with a Resolution of Done, however the Resolution automatically changed by itself to Rejected.

I tried reopening and closing the Story with another Resolution with the same result, it defaults back to Rejected. 

I even set Done as the Default resolution and moved Rejected further down in the selection list, as well as tried to clear defaults but the result did not change. 

One thing to note is, there are only a handful of stories where we're experiencing this. All other Stories work just fine. 

I also attempted the above with the same Story in our sandbox environment, which works just fine and retains the selected Resolution (Done, Rejected, Duplicate etc.). I tried different resolutions by reopening / closing the Story which also worked as intended. 

A little bit perplexed and hope someone else has run into this issue ?? 

 

1 answer

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Matt Heidsick July 8, 2024

I actually figured it out. For whatever reason, there was a Post Function set to set the resolution to Rejected. Removing that fixed it. 

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