When i click on Release , i see a error like "This release contains XX unresolved issues."
When i click on it the resolution is in Empty but the Status is Part of the Done Category .
Is it related to workflow issue ? My current workflow is free and we can change from Any status to Complete.
would having a set transition help ?
Workflow now allows to transition all status to any Status
Hello @Singh
Yes, this is definitely a workflow issue and it is a very common situation.
Jira considers an issue unresolved if the Resolution field is empty, even if the issue is in a "Done" status category.
Define a transition into "Complete" (or any Done status) with a post function that sets the Resolution field, and this would be fixed.
And to add to @Tuncay Senturk _Snapbytes_ answer, you can find the best practices for the Resolution field here. The KB mention that you can add a transition to set the resolution existing work items, another solution that allows you to do this in bulk is to use a scheduled automation.
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