Resolved when open

[Евсин Михаил]

Hi!

When I open an issue the field "resolved" is filled with the the same date. 

[Nic Brough -Adaptavist- · Accepted solution]

Do you have the "resolution" field on the create issue screen?

[Евсин Михаил]

Yes, it was. I should check at what moment it appeared. Thank you very much!

[Joe Pitt]

As @Nic Brough -Adaptavist- commented you probably have Resolution on the create screen. 

Resolution Field

Resolution Field can't be made optional. DO NOT put the field on any screen except the one presented in the transition where it is to be set. Resolution is a special field in JIRA. It has an initial value of ‘Unresolved’, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set. Once it is set the issue ID will appear with as strikethrough. If you re-open an issue the transition from closed to reopen needs to have a post function to CLEAR the resolution field to set it back to Unresolved.

[Nadine Schütt]

Hello @Евсин Михаил 

Is the resolution set as well? 

You might want to check the workflow transition to the status OPENfor any post functions automatically setting the resolution as this usually triggers the resolution date to be set.