Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Restore Accidentally removed Notes From A Bug

Hasti Chitsazan
Contributor
March 9, 2020

Hi, 

 

I have a bug that in Description I had many notes, not that I refresh the page, some of my notes are gone from the Description section. Attachments are still there but half of my notes are not there. One of my co worker removed a few line of my notes and I think accidentally all of them are removed. How can I restore it to the content of about 2 hours ago?

3 answers

1 accepted

1 vote
Answer accepted
Phill Fox
Community Champion
March 9, 2020

If you look at the history of changes in the activity you should be able to find what was previously held and reinstate it. 

 https://www.dropbox.com/s/ejvqefi8m1k21cs/Screenshot%202020-03-09%2020.29.04.png?dl=0

It is worth remembering that all changes (with the exception of issue deletion) are kept in the audit trail. 

Hope this helps

 

Phill

0 votes
Hasti Chitsazan
Contributor
March 9, 2020

Got it. Thank you!

0 votes
Hasti Chitsazan
Contributor
March 9, 2020

I was able to restore the data from the email notification I received. 

Suggest an answer

Log in or Sign up to answer