Restore CustomField Values

[hitesh.sipani]

I deleted custom field values by mistake but I have the values and the id. Is there a way to add those values back with their id? Also if it's possible will the tickets have the values populated automatically again?

[Piyush Annadate _ACE Pune_]

Hi @hitesh.sipani ,
Since you do have ID and values, you may do as below:
1. Create a CSV with JIRA ID (as you've), Summary, Value of the delete customfield as column
2. Do a CSV import (Ref. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/).


Above will update custom field field value against IDs; also, check for notifications as well, this will send notification to users via mail if notification as enabled - else disable notification during import.

[Dick]

In addition to what @Mohamed Benziane mentions, it is good practice to have backed up your database before doing any deletions at all. But you knew that, I know.

What you maybe didn't know is that there are ways now to have a local copy of your cloud database. Here's the Atlassian documentation on that.

Kind regards,
Dick

[Mohamed Benziane]

Hi,

you can add them back but it will be Jira that will give id for each of them.

no, tickets will not have the values populated automatically. You will need to go to the history and find which values the issue had.