Restricting resolutions based on Issue type in Resolve Issue Screen

[Bharadwaj Jannu]

Hi

I want to restrict the resolutions in the resolve issue screen according to the issue type.

How can we achieve this?

[Nic Brough -Adaptavist- · Accepted solution]

You can't, directly, but you can do it in two steps:

You can restrict resolutions by putting properties into the workflow - see https://confluence.atlassian.com/display/JIRA/Workflow+Properties

You can then use different workflows for different issue types (look up "workflow schemes" if you haven't already spotted them)

[Bharadwaj Jannu]

Hi Nic,

But we need to create the separate workflow for each issue type using Workflow properties.

This becomes tedious task if issue types grows on.

[Renjith Pillai]

Yes, but that is the only way to achieve what you are looking for with vanilla JIRA.

[Bharadwaj Jannu]

Ok.If at all need to develop a plugin to get such requirement,which module type in jira support Resolve Issue Screen.

[Bharadwaj Jannu]

Ok.If at all need to develop a plugin to meet such requirement, which module type of jira is used for Resolution field(system fields).

[Nic Brough -Adaptavist-]

It's not that simple. Resolution is a system field, not something you code or modify in a simple add-on. It's use is endemic through the system and you can't simply replace it.

Your options here are a massive rewrite, using workflows as above, or trying to get javascript to pick up issue-type and modify the content of the drop-down in all the different places it's used (I don't know how hard that is, but take a look at the behaviours plugin - just remember ijavascript is easy to bypass or break)

[Alexandru_Iacob]

You may want to take a look at the following solution: http://confluence.kepler-rominfo.com/display/TR/Restricting+resolutions+based+on+issue+type

The resolutions are restricted based on issue type by means of the JJupin plugin and its Live Fields feature.