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Run a JQL query on Big Picture skill

Deleted user December 8, 2021

Does anyone know the parameter name of the Big Picture skill field?
We'd like to run queries on these skills but can't find the parameter name.

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Anna-BigPicture
Atlassian Partner
December 8, 2021

Hi @[deleted]

Skills are stored in Jira as Labels type of field, so the adequate parameter is "Label."

Please remember to use a regex starting with 'skill#,' e.g., labels = “skill#[SKILL_NAME]"

Deleted user December 9, 2021

Hi Anna,

Like always, thanks for the quick answer :-)

I'm still having trouble with this tough as my query comes back with zero results when I know it shouldn't.

For example, we have issues where we have assigned the BigPicture widget plugin skill "Epic Owner".

However when I run the JQL query;

Labels = "skill#epic owner" I receive the warning that no spaces are allowed in queries.

I then try: labels = "skill#epic_owner" and no results appear.

I'm sure I'm doing some really basic thing wrong but just can't find out what.

We are syncing rolls with Tempo and using these. Could that be the issue?

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Anna-BigPicture
Atlassian Partner
December 13, 2021

Hi @[deleted]

Thank you. I always try to react in a timely manner :)
 
Please be advised that Tempo skills search is done using the same  JQL query form: labels = "skill#[SKILL_NAME]" when two-word skills require the use of "_" as a separator.
 
Could you please be so kind as to verify what value is entered in the Label field? Thank you!
Deleted user December 14, 2021

Hi Anna,

We have an issue/issues assigned to the skill Business Development Coordinator that we need to find.

In Big picture admin under skills I see this;

BDV_skill.jpg

I then try to query this in JIRA issues/search for issues.

I enter: labels = "skill#Business_Development_Coordinator"

and receive no hits. I then try;

labels = "skill#[Business_Developement_Coordinator]"

and receive no hits. I then try;

labels = "skill#Tempo@161"

and receive no hits.

So I try to query on the skill Epic Owner that I know is assigned to tasks and still receive no results.

Anna-BigPicture
Atlassian Partner
December 14, 2021

Hi @[deleted]

Could you please be so kind as to send me a screenshot of the Required Skills field mapping in App Configuration >> General >> Task? See my image as a reference. 

 
image - 2021-12-14T152037.194.png
Synchronization of BigPicture Skills with the Jira is not automatic and requires specifying the Jira type of field.  Make sure that Labels are selected.  
Deleted user December 14, 2021

Hi Anna,

I am working on the Server version of JIRA and I don't see the "required skills" field in the App Admin.

BP Labels.jpg

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Anna-BigPicture
Atlassian Partner
December 14, 2021

@[deleted]

Synchronizing BigPicture Skills with the Jira Label field and hence the possibility of filtering issues by skills required is available in the latest version - BigPicture 8.2. Please find more info about the new feature in my post.

So the only you need is to upgrade your instance!

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