SAML single sign-on from Atlassian Access VS SAML Single Sign On

[Amalinally De La Rosa]

Which advantage does SAML/SSO from Atlassian access has over the Add-on in Atlassian Market Place?

https://marketplace.atlassian.com/apps/1212130/saml-single-sign-on-sso-jira-saml-sso?hosting=server&tab=support

Vs

https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html

Thank you in advance!

Karen

[Rodrigo B_ · Accepted solution]

Hello @Amalinally De La Rosa,

Welcome to our Atlassian community!

The difference is that the add-on is only for the server version of the product, currently there are no add-ons for SAML on the Cloud version, only the functionality provided by the Atlassian Access product.

Thank you & kind regards,

Rodrigo Becker
Atlassian Cloud Support

[Amalinally De La Rosa]

Awesome Rodrigo, Thank you very much!

Can I ask for a test environment to test it for a few days?

[Rodrigo B_]

@Amalinally De La Rosa,

We currently don't have test environments for Atlassian Access, we recommend that you use a separate test domain if possible, otherwise, test during off-business hours, disabling SAML is immediate when needed, either by deleting the current SAML configuration created or simply removing the domain verified, which would also disable any Atlassian Access feature in place for users of the verified domain.

Once you feel ready again, you can just click to verify again a domain, without the worry to re-include DNS records or the html file for domain verification through HTTPS method.

Kind regards,

Rodrigo Becker
Atlassian Cloud Support

[Amalinally De La Rosa]

Just to confirm, If we already use Jira Software; all my users will be billed for Atlassian Access. Is this correct?

[Rodrigo B_]

Hi @Amalinally De La Rosa,

Yes, but it's important to highlight that Atlassian Access is not a feature from your Cloud site, but a feature for organizations to manage their employee's Atlassian Accounts, so it's one time cost per user and the security policies will be applied across any Atlassian products/services they use.

This page has a FAQ for any billing information you require, in case you are interested in learning more:

• Atlassian Access - Licensing FAQ

Thank you & kind regards,

Rodrigo Becker
Atlassian Cloud Support

[Rodrigo B_]

@Amalinally De La Rosa,

Re-reading again I noticed this statement may cause some confusion:

it's one time cost per user

This means that you won't pay more for each product or service this user uses, but it's still tied to a monthly or annual subscription. Apologies for not being clearer.

Rodrigo Becker
Atlassian Cloud Support

[Amalinally De La Rosa]

Oh Alright.

And about the testing, If I request for a trial site; Could I test Atlassian Access there and see how the SSO behaves?

[Rodrigo B_]

Yes, you can do that!