SSO Authentication for JIRA

[Sakhi Hadebe]

My company has agreed on using Jira Service Management for project and issue tracking. It will be hosted in the cloud.

SSO Authentication is enable, but  if an employee logins, the login request is routed to the admin for review and approval. We wan to enable automatic login for all employees using the company credentials only.

I currently don't know what the company uses for identity provision. 

If the community can point me to the relevant documentation and the requirements to accomplish this.

Please advise and assist.

[Ananjan_Mishra · Accepted solution]

Hi @Sakhi Hadebe !

I am ananjan from miniOrange.

We have got a solution, SSO Integration with Helpdesks which can possibly cater to your requirements. Just check it out once and feel free to let us know!

For more information, you can raise a ticket here or contact us directly at atlassiansupport@xecurify.com. 

Regards,

Ananjan Mishra. 

[John Elder]

I found this, and it may be what you are looking for: https://confluence.atlassian.com/cloudkb/saml-single-sign-on-and-provisioning-for-service-management-customers-1027113836.html