Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sandbox products disappeared from products list

Mika Poikonen January 23, 2024

Anyone else suffering that sandbox products just disappeared from products list and of course, one can't connect to it anymore?

4 answers

0 votes
Michael Thompson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 23, 2024

There's an open incident for this, looks like it's affecting a LOT of people. It scared the hell out of me, I have a test project in there I'm ready to move to production, and it's been in development for 6 months!

https://jira-software.status.atlassian.com/incidents/mcd7bb7rz0pg

0 votes
Ivan Milosavljevic GET January 23, 2024

Same here, ticket raised as I suspect it's Atlassian side. At least my logs indicate it was deleted by Atlassian Internal System.
If it's urgent for you, you should be still able to Restore them from Sandbox page as deletion has 30days timer to revert.

0 votes
Santino Lucca Castrataro
Contributor
January 23, 2024

Hey @Mika Poikonen! Same happend to me, 2 out of 3 sandbox spaced that I have have been deleted. 

0 votes
Nikola Perisic
Community Champion
January 23, 2024

Hello @Mika Poikonen 

That is indeed strange, when this start to occur? If you keep experiencing this issue, raise the support ticket for Atlassian.

Mika Poikonen January 23, 2024

It's about half an hour old incident - And I did open the support ticket already (Or I tried chat and Niel submitted the ticket number)

Like Nikola Perisic likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events