Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Scrum view doesn't show up on mobile and desktop apps

Javalover93 February 28, 2021

Both on mobile app and desktop app, scrum view is missing since a week a ago. Only issue list is available. Maybe a new version took it off?

 

Snipaste_2021-03-01_15-21-28.png

3 answers

1 accepted

1 vote
Answer accepted
Javalover93 April 18, 2021

It seems that I put my board under a wrong place. I create a new board under this project. Every thing comes back.

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2021

Hello @Javalover93,

Thank you for reaching out to Atlassian Community!

As per your screenshot, it seems that you don’t have permission to view the other menus. 

I tested here using version v123.1.69 and a Free site and the options are visible.

Screen Shot 2021-03-02 at 16.11.17.png

Are you able to access everything using the web version using this exact same account?

Is it happening to other projects? If there is only one project, if possible, create a new one just to check if you will face the same issue.

Kind regards,
Angélica

Javalover93 March 14, 2021

Hi Angelica,

I created a new classic project and it has board view。

It seems that there is something wrong with my LiveLongAndStudy project.

Snipaste_2021-03-15_13-47-39.png

 

I can switch to LiveLongAndStudy board when I am in TestPro's board view. But single click LiveLongAndStudy Project won't show its board.

Snipaste_2021-03-15_13-51-13.png 

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 15, 2021

Hello @Javalover93,

Was your project migrated from another site?

Is it a next-gen or also a classic?

If it’s next-gen, some features must be enabled first on Project settings > Features.

Are you able to access everything on LiveLongAndStudy project using the web version using this exact same account?

0 votes
Irene
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 1, 2021

Hi @Javalover93 , do you mean you can only see your backlog but not your board, reports and other part of the project?

If you scroll up, do you see this menu options?

JiraMac-ScrumMenu.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events