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Searching Custom Field Help

Beth Schaefer September 29, 2020

Is it possible to search all your a specific custom field the way you can easily turn on and off labels? 

I have set up a custom field called "Issues" and I provided a drop down list of common issues. I would like to easily search all tickets that have a given selected issue.

Is that possible? How would you suggest going about this?

 

1 answer

0 votes
Trudy Claspill
Community Champion
September 29, 2020

Hello @Beth Schaefer 

Welcome to the Community.

You should be able to search for issues with a specific value in the Issues field just as you would search any other drop down list:

Issues = <yourValue>

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