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Selective notifications for comments

Don Mason September 18, 2018

On our JIRA projects, we have notifications disabled when a comment is edited. One group is asking if we can selectively enable notifications on a per-ticket basis when a comment is edited. Is that something that is easily done or even possible to do? My easy recommendation to the user is if a notification is sent on a comment, then the users should make a new comment that they modified the previous comment, which I would think accomplishes what they desire without any modifications for notifications by admins.

Anyone have any requests like this before and what was your solution? Thanks in advance

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Don Mason September 18, 2018

Update....talking to the user, it's only two specific tickets they'd like this on. Looking in setting up a new notification, there's no way to limit it to particular tickets, when choosing the events and users to notify. I don't think there is a solution for this, but would be open to hear any suggestions.

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