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Send an email taken from a custom field

Douglas Oliveira
Contributor
November 9, 2021

Hi everybody,

Can i use a custom field for send a email?
For exemple:

When a issue was created -> send a email for: (the email is in a custom field of the same issue)

Regards,
Douglas

2 answers

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Answer accepted
Kurt Klinner
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November 11, 2021

@Douglas Oliveira 

Hi Douglas,

yes this is possible. Please see https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

You have the option to enhance the notification scheme and send mails to email addresses based on a user picker custom field

Screenshot 2021-11-11 at 22.02.27.png

 

Hope that helps

Cheers

Kurt

Douglas Oliveira
Contributor
November 17, 2021

Hi @Kurt Klinner 

 

Than you for the information, I belive that this solve the problem.

 

Regards,

Douglas

0 votes
Boris Berenberg - Atlas Authority
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November 12, 2021

Hi @Douglas Oliveira ,

 

If you have a custom field that isn't a User or a Group, for example a text field with an email in it, then you can also use an app like our Notification Assistant for Jira to send these emails. 

 

Thanks,
Boris

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