Set resolution as a post function on "Create" transition

[Mikkel Kragelund Nielsen]

Hey

Isen't it possible to update resolution to a specific value durring the "Create" transition.

I have this Post Function to the transition: The Resolution of the issue will be set to N/A.
But created issues still display as: Resolution: Unresolved.

How do I get the resolution to update once the issue is created?

[Chaithra N · Accepted solution]

Hi,

You need to store the update issue value after you set the resolution

Refer the post - https://answers.atlassian.com/questions/54436/creating-an-issue-with-resolution-set-from-the-start

[Mikkel Kragelund Nielsen]

Just the post I needed, but could not find. Thanks!

[Mikkel Kragelund Nielsen]

This is how the Post Function looks:

Add a new post function to the unconditional result of the transition.

Creates the issue originally.

— THEN

The Resolution of the issue will be set to N/A.
Edit | Move Up | Move Down | Delete

— THEN

Re-index an issue to keep indexes in sync with the database.

— THEN

Fire a Issue Created event that can be processed by the listeners.
Edit

But Resolution is still "Unresolved" after the issue have been created.

[Nadir MEZIANI]

Hi

Add new resolution "N/A" then you can set it in the post function

[Mikkel Kragelund Nielsen]

Already exists otherwise, it could not be chosen as a resolution. Values appear in Select List

[Udo Brand]

At which position do you have your postfunction? Before Create this issue originally?

[Mikkel Kragelund Nielsen]

After "Creates the issue originally. "

Creates the issue originally.

— THEN

The Resolution of the issue will be set to N/A.
Edit | Move Up | Move Down | Delete

— THEN

Re-index an issue to keep indexes in sync with the database.

— THEN

Fire a Issue Created event that can be processed by the listeners.
Edit

[Henning Tietgens]

"Unresolved" means, there is no resolution. So everything is fine?

[Nic Brough -Adaptavist-]

Have you made sure the "set resolution" function uses *exactly* the same string as you've got for the N/A option?

[Mikkel Kragelund Nielsen]

No I wan't resolution to be "N/A". So no issue should be created without a resolution.
(Know its not the normal way to do things.)

I need resolution to NOT be "Unresolved"

[Mikkel Kragelund Nielsen]

"set resolution" value is chosen from a select list. So it can only be a valid resolution.

[Udo Brand]

does the reporter has resolve issue permission?