Set stauts based on reporter

[Michelle Larson]

I want to be able to set the status to Draft if the ticket is created by some one in the programers group or set it to Pending Approval if someone in the PM group creates a ticket.

Can this be done?

[Arthur Gonçalves]

Hi Michelle,

Please take a look at the solutions mentioned on this post and give that a try. 

-- Arthur Gonçalves