Share Issue and Reporter fields autocomplete names for people not in the project

[Dino Sasaridis]

I have several private projects on one JIRA instance with some users that are common to all projects, and some users that are exclusive to one project.

What I've found is that any user in any project can see the names of all users in our JIRA instance, even the ones that are not in that project.

It doesn't happen when you "@" someone typing in a comment, but when you go to share the issue, or change a username based field such as "Reporter", that's when all names appear in a drop down.

I would like to keep names private - is that possible?

[Ryan Brailey]

This query is similar to the discussion here, which points out that unfortunately it is not possible to restrict the field to only certain users/groups: 

https://community.atlassian.com/t5/Jira-questions/Restrict-the-quot-Browse-users-and-groups-quot-global-setting/qaq-p/1282376

This links to this outstanding Suggestion ticket/feature request, which asks to change this behaviour: 

https://jira.atlassian.com/browse/JRACLOUD-40283

> It doesn't happen when you "@" someone typing in a comment,

It *would* have also impacted this, except that the functionality changed recently as per:

https://jira.atlassian.com/browse/ID-8129

[Dino Sasaridis]

Does anyone else have any ideas about this issue?

[Brian Kirwa]

Yes, it is possible to keep usernames private in JIRA. Try this options

User Grouping: A user is only allowed to see the name and profile of another user if they are in the same group¹. This means you can create separate groups for each project and only add the users who are part of that project to the respective group.

Global Administrative Option: You can allow a global administrative option for enabling/disabling user names and profiles. This means you can disable the visibility of user names and profiles globally.

User Preference**: Allow each user to decide whether their name and/or profile should be viewable or not. This gives individual users the control to keep their names and profiles private.

Private Project: You can create a private project on which only certain users have access. Even Jira, Site, or Organization Administrators will lack Access. This can be achieved by adjusting Project Permissions for your Project

[Dino Sasaridis]

Brian,

Here is what I have tried, and the results:

 User Grouping: I created groups with only exclusive members (no members appear in more than one group). I assigned one group per project. When I signed in as a member from one of the groups, and went to the project belonging to that group, I could see members from other groups - so this did not work.

Global Administrative Option: I do see where I can enable and disable user names: (admin.atlassian.com) -> Directory. I do not however see any options for controlling visibility of anything. I only have two options: Add user to group & suspend user.

User Preference: Under my user profile, I do not see any options for controlling the visibility of my username to others. I can only control the visibility of my location and time zone.

Private Project: My projects are already private. This does control access to the project, but does not seem to keep people in a project from seeing the usernames of people in other projects.

So in summary - none of this fixed my issue.