Share backlog with external user

[Rob Ammerlaan]

I want to share a specific backlog with external users. Can you help me how this works? At this moment, I can share people but they can see all other projects aswell.

We are using the Agile setup for the project.  

[Matthias Gaiser _K15t_]

Hi @Rob Ammerlaan,

you should check out Jira's permission schemes. With the permission schemes you can control which person is allowed to do which action in a project.

One important permission to mention, is the Browse Project permission. Every person who has this permission is allowed to see the project and issues in this project. So if you want to allow some external users to only see certain projects (including their backlogs), make sure that these users don't have the Browse Project permission in the other projects.

A good way of doing this, is creating a Jira group where all your internal users are in and grant this group the Browse Project permission. Your external users could then be organized in e.g. a project role external users, so you could grant on each individual project which external user has access to it.

Do you need more information?

Cheers,
Matthias.

[Rob Ammerlaan]

Thanks, our Jira seems to be a little bit different. It is in Dutch so all things you are referring to are different. Can you help me set it up? Our url is : https://socialb.atlassian.net

I hope you can help me!

[Rob Ammerlaan]

Can you still help me?

[Matthias Gaiser _K15t_]

Hi @Rob Ammerlaan,

sorry for not answering that long. I had a look in a cloud test instance myself and hope you can translate my english terms to your dutch instance.

In the Cloud, the agile (or next-gen) projects have a new way of settings. This is probably the reason why you were unable to find the settings I've described.

These docs about Changing who can access your next-gen project are hopefully the right ones for you. I'd recommend the following steps:

• create a group for all your internal users
• switch all your projects to private as described in the link above and add your internal users group so that they still have access
• create a group for your external users
• allow this external users group to access only the specific projects you want to share.

Hope this helped?!

Cheers,
Matthias

[Rob Ammerlaan]

Hi @Matthias Gaiser _K15t_, thanks for the reply. Is this also possible with older projects? We are having a large group of older (SCRUM) projects where we would like to do the same.

Greetings!

[Matthias Gaiser _K15t_]

Hi @Rob Ammerlaan,

this should be possible with all the projects - it might simply be the case that switching the projects to private looks different, depending on if it is a next-gen project or a usual one.