When I send a message to another user via the "Share this issue by emailing other users" pop-up, there does not seem to be any trace of my message. How can I check on the messages I send, and their content? All I can see is an emailed reply – if there is one.
Hi Mariola,
I have a similar usage of sharing issues and I use a free plugin which track each share action. Additionally you can grant a share view to non users (of your JIRA). Maybe this free plugin would be a nice solution for your request?
https://marketplace.atlassian.com/plugins/aptis.plugins.shareYourJira
Hint: It grant a dynamcially view, so there is no need to refresh active shares
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COG icon is the gear like button you can see in the screen.
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I don't have a Mail queue option on the COG Icon. I have Projects, Add-ons, User Management, Issues, System, Structure.
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To access the JIRA Mail Queue please click on the COG Icon > Select Mail queue at the left menu.
JIRA flushes the queue every minute, so share the issue and make sure the notification is arriving at the mail queue.
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